Services
Speaking Engagements
Serve as Chair for CX & EX conferences & events
Host engaging fireside chats, and moderate active panel discussions
Partner with conference producers, speakers, and panelists
Ensure the event is a memorable experience for everyone
Customized Workshops & Track Activities
Design and facilitate engaging CX and EX workshops & tracks
Build skills and knowledge using relevant and proven customer and employee experience tools and techniques
Topics include: customer and employee empathy mapping, journey mapping, insights gathering, and action planning
Customer journey top 3-5 most important data-driven pain points, moments that matter, and areas of opportunity for improvement
Breaking down silos - cross functional teams working together more effectively using CX and EX as an inspirational foundation
Use design thinking methodology to run problem solving and ideation workshops to improve the customer experience
Train-the-trainer to take back proven methods, knowledge, tools, and skills to use in CX and EX back at home with the team
Let’s Connect
Book a complimentary consultation. Commitment free and confidential.