Services

Speaking Engagements

  • Serve as Chair for CX & EX conferences & events

  • Host engaging fireside chats, and moderate active panel discussions

  • Partner with conference producers, speakers, and panelists

  • Ensure the event is a memorable experience for everyone

Customized Workshops & Track Activities

  • Design and facilitate engaging CX and EX workshops & tracks

  • Build skills and knowledge using relevant and proven customer and employee experience tools and techniques

  • Topics include: customer and employee empathy mapping, journey mapping, insights gathering, and action planning

  • Customer journey top 3-5 most important data-driven pain points, moments that matter, and areas of opportunity for improvement

  • Breaking down silos - cross functional teams working together more effectively using CX and EX as an inspirational foundation

  • Use design thinking methodology to run problem solving and ideation workshops to improve the customer experience

  • Train-the-trainer to take back proven methods, knowledge, tools, and skills to use in CX and EX back at home with the team

Let’s Connect

Book a complimentary consultation. Commitment free and confidential.