Events
Moderator & Facilitator, CXFS - Customer Experience Financial Services Conference
CXFS brings a world-class speaking faculty from across the financial industry spectrum, dedicated to revealing they why’s and how’s behind the most innovative CX strategies in the world.
Track Chair, Future Branches Conference
Deepenng Consumer Relationships Through Your Branch Network
Panel Moderator, Future Stores Conference
Confirmed speakers for Future Stores 2024 include:
Shawn Nelson, CEO, Lovesac
Juliet Scott-Croxford, US President, Brompton
Benjamin Thiele-Long, Chief ESG & Communications Officer, Petco
Paul Loux, VP, Store Design & Experience, Ulta
John Boline, VP, Store Design, Starbucks
Neil Morgan, Head of Strategy, Filson
Courtney Hawkins, SVP, Global Retail, Mejuri
Joel Quill, VP, Retail, PacSun
Philip Amandola, VP, Retail, Reformation
Julie Widmer, President of Operations, Kaleafa
Jean Vashisht, VP, Business Development, Sleep Country Canada
Matt Werder, VP, Retail Operations, Fleet Feet
Lisa Chudnofsky, VP, Brand, Content, & Creative, The Vitamin Shoppe
Jochen Schmidt, VP, Distribution & Real Estate, Swarovski
Chad Lundeen, VP, Real Estate, Saatva
Andrew Lande-Shannon, VP, Visual Merchandising, Design, & Store Innovation, Madison Reed
Donna Genesky, VP, Retail, Parks & Resorts, Delaware North
Jeff Fisher, VP, Retail, Blenders Eyewear
Kirby Meindl, Global Head of Retail Design and Experience, bp
Kylie Reid, AVP, LUXE Retail Design & Animation Operations, L’Oreal
Mindy Murphy, VP, Customer Segmentation Marketing, Benjamin Moore
Jonas Stillman, Senior Director, Omni-Channel Operations, Office Depot
Sarah Tava, Global Director, Retail, Fjallraven
Janeil Mackay, Senior Director, Global Retail, Sports, BDA
Freddy Cameron, Senior Director, Retail Operations, Cookies
Robyn Martin, Senior Director, Store Operations, Mattress Firm
Dwight Howell, Director, Store Design, Target
Santosh Subramanyam, Director, Enterprise Colleague & Omni Experience Design – Stores & Supply Chain, Macy’s
Hans Milberger, Director, Design & Construction, Cookies
Phil Johnston, Director, Store Experience, Construction, & Facilities, Best Buy Canada
Meriyem Kaf, Director, Merchandising Strategy & Execution, Home Hardware
Sid Arigapudi, Director, Omnichannel & Retail Technology, Vans, VFC
Wes Trump, Director, Brand Environments & Merchandising, Delaware North
Angela Kendall, Director, Retail, Velvet by Graham & Spencer
Topics we are covering:
Defining Your Physical Presence: The Purpose and Future of Brick & Mortar Stores
Connecting Communities: Fostering Engagement In-Store and Beyond
Driving In-Store Innovation & Transforming Retail Spaces in the Digital Age
Striking the Perfect Balance: Elevating the Salesfloor Experience while Mitigating Shrink through Inventory Accuracy
Sustainability at the Heart of Store: Weaving Sustainable Sourcing & Practices into Store Design
Beyond the Four Walls: Extending Your Brand into Non-Traditional Formats
Blended Retail: What Does Success Look Like in Connected Commerce?
Uninterrupted Retail: The Always On Customer Experience and Catering to Customer Behavior
Optimizing In-Store Staffing Models for Efficient Operations and Seamless Customer Experience
What attendees said about the 2023 event!
“Love the event. Great venue for sharing, learning and making meaningful connections.” – Chad Lundeen, VP, Real Estate & Store Development, Saatva
“Overall amazing first time Future Stores experience! Loved the size which allowed for quality connections and conversations - the app is great and easy to use. Good balance between creative and operational topics and vendors. Helpful to learn and share and get other perspectives.” – Kimberley Yaeger, Senior Director, Brand Design, Peet’s Coffee
“Future Stores is the only retail conference I’ve attended that focuses on the most important part of retail - the stores - and everything that goes into successful design and operation.” – Matt Werder, VP, Retail Operations, Fleet Feet
Chair, Banking, Financial Services, & Insurance Exchange (BFSI)
Leveraging Personalization & Data For Transformed Customer Experience
HR Retail Conference
HR Retail is the annual forum for people strategists in retail. With major disruption and changing workforce needs, the retail industry is navigating a dynamic time in the labor market. Through sessions on innovating talent attraction, embracing digitization, and refocusing on workplace culture and more, HR Retail is the premiere, retailer only conference for those looking to define HR’s transformed role in the next normal. Our past speakers have included HR leaders from Starbucks, Walmart, Sephora, Warby Parker, and more.